EXTRACT FROM DIOCESAN GUIDELINES
For managing a disclosure of abuse in Catholic Church settings
Do:Listen.Take time.
Take it seriously.
Be honest with the child.
Be clear that in order to help the child you cannot keep the information to yourself.
Explain to the child what will happen next and reassure that you will support them.
Reassure the child that he or she is right to tell.
Consult and get support.
Write down immediately what the child has said.
Record the time and date and
your signature.
Report to the Archbishop's
Representative Child Protection Co-ordinator ( either you or the Child Protection Co-ordinator must also report the incident to the local Social Services or Police dept-make sure that there is some agreement (and follow up) of who is to perform the referral to the statutory agency).
DON'T:Show shock.
Try to silence or ask leading questions.
Keep the secret.
Jump to conclusions.
Alert the perpetrator.
Make promises you cannot keep.
HOW TO RESPOND:
Try to avoid asking what?,why?,how?,
when?,where?,who?,Are you sure?
Why didn't you say before? or saying
'I can't believe it,I am shocked'
DO TRY TO REASSURE THE CHILD THAT HE OR SHE WAS RIGHT TO TELL YOU.